Does it cost extra for shipping
Yes, the cost is only a one off US $5 no matter how much you order. Shipping is free if you order over US $50
Do you shipping internationally?
Yes, we do
Can I change the delivery address?
Once an order has been placed, there is a small window from the time you place the order to the point it is ready to be shipped out. At that point only we can try and update the address for you. Generally you won't be able to change your address so make sure you've added it correctly.
Which payment methods are accepted?
We accept all major credit cards Visa, Mastercard, American Express as well as Gpay, Apple pay, Paypal and Shop pay
Is there any additional customs or tax fees?
No, we pay any tax fees on our end.
How do I clean my bag?
To spot clean exterior stains use lukewarm water and mild soap, then remove any soap residue with a damp cloth. For heavy soiling, lightly wipe with a damp cloth. Always dry in the shade. Never submerge your bag in water, to avoid mould and avoid having it dry cleaned, tumble-dried, ironed, treated with harsh chemicals and detergents. Doing so will ruin the protective coating on its fabric.